Higher Ed Watch

A Blog from New America's Higher Education Initiative

In the Wake of Job Placement Rate Scandal, Career Ed Corp's CEO Steps Down

  • By
  • Stephen Burd
November 1, 2011

Career Education Corporation’s chief executive officer Gary McCullough resigned abruptly on Tuesday after an internal investigation found improprieties at a number of the company’s Health Education and Art & Design schools related to how they determine their job placement rates.

In announcing the resignation on Tuesday night, company chairman Steve Lesnik did not provide a specific explanation for McCullough’s departure. But he said that “given the complexities of the regulatory environment and other issues that have arisen over the last year, CEC is moving towards a new phase and the Board views it as the appropriate time to start the process of putting in place fresh leadership at the CEO level.”

In August, Career Education alerted investors and financial analysts that it had found that some of its health professional schools had engaged in “improper practices” in calculating their job placement numbers. Company officials did not disclose the nature of the problems, which they said they discovered while preparing a response to a subpoena from the New York attorney general. But the violations were serious enough to prompt the company to hire an outside law firm “to review the determination of student placements” at its more than 80 U.S. campuses.

On Monday, the company revealed in a Securities and Exchange Commission (SEC) filing that the law firm has “confirmed the existence of improper placement determination practices at certain of the Company’s Health Education Segment Schools.” In addition, the firm found that “certain placements” at both the Health Education and Art & Design schools “lacked sufficient supporting documentation or otherwise did not meet applicable placement guidelines established by the Company.”

In light of these findings, Career Education officials revised the 2010-11 job placement numbers for the 49 schools involved and discovered that only 13 of them have actual rates high enough to meet the Accrediting Council for Independent Colleges and School’s minimum standard of 65 percent. Schools that fail to meet this threshold face a number of possible penalties, including having their accreditation suspended. That could be a death sentence for these schools, as they would lose access to federal financial aid during this period of time.

At Higher Ed Watch, we expect that the news of McCullough’s departure is raising alarms throughout the for-profit higher education sector. After all, Career Education Corporation is hardly the only career college company that has cooked the books on the job placement rates they disclose to prospective students and regulators. As we’ve shown in prior posts, this is, in fact, a widespread problem throughout the industry.

Ignore the Hype: Federal Student Loans Aren't Profitable for the Government

  • By
  • Jason Delisle
October 27, 2011

This week everyone has been talking about student loans. The Obama administration announced some minor changes to the Direct Loan program. Separately, the House Education and Workforce Committee held a hearing to examine the program’s performance since Congress ended the bank-based guaranteed loan program last year. At the same time, some “Occupy Wall Street” protestors have been demanding relief from student loans. With all this attention on federal student loans, the direct-loans-are-profitable-for-the-government argument has been out in full force.

For example, at the House hearing Rep. John Kline (R-MN) said an interest rate of “6.8 percent when the federal government is borrowing at less than 1 percent can create a pretty big slush fund.” Democrats on the committee agreed with Kline that the government is earning money off of the program but argued lawmakers should consider lowering the interest rate that students pay to no more than what it cost the government to borrow and pay for loan defaults.

Generally, liberals, student advocates, and lobbyists for colleges say that Direct Loan profits suggest that the government is “overcharging students.” To conservatives and student loan companies, Direct Loan profits mean the government is competing with private businesses in providing a for-profit service.

Those would all be valid arguments except for the fact that the Direct Loan program doesn’t make money and it isn’t profitable.

President Obama Uses Executive Order to Make an Important Fix to Direct Lending

  • By
  • Stephen Burd
October 27, 2011

President Obama announced on Wednesday that the U.S. Department of Education will encourage millions of student loan borrowers to convert loans they borrowed through the Federal Family Education Loan (FFEL) program into direct lending. At Higher Ed Watch, we are pleased that the administration is moving ahead with this plan, which aims to help borrowers who are stuck with student loans under both the FFEL and Direct Loan programs.

The initiative, which will get underway in January, will provide some savings to borrowers who take advantage of it by providing them with up to a 0.5 percent interest rate reduction on their federal loans. But the administration's primary purpose is to simplify the repayment process for borrowers who currently have to make payments on their federal student loans to multiple loan servicers each month.

As readers of Higher Ed Watch know, the Democratically-controlled Congress last year eliminated the FFEL program and shifted to 100 percent direct lending. While the transition has gone remarkably smoothly, nearly six million borrowers have found themselves with loans in both programs, creating an administrative burden for these individuals, as well as for colleges and the federal government.

Rep. Virginia Foxx Strikes Out in Hearing on Direct Lending

  • By
  • Stephen Burd
October 26, 2011

Many of the reporters who covered yesterday's House of Representatives hearing on the Direct Student Loan program appear to have missed the main story: the utter failure of the Republican leaders of the House Committee on Education and the Workforce to make their case that the U.S. Department of Education has mismanaged the transition to 100 percent direct lending.

In fact, by the end of the two-hour hearing, the House committee’s leaders were forced to acknowledge the Education Department’s success in shifting thousands of colleges out of the Federal Family Education Loan (FFEL) program and into direct lending without any meaningful disruption in service.

“I am glad to see that the transition has gone pretty well,” the education committee’s chairman John Kline (R-MN) said. At the conclusion of the hearing, Rep. Virginia Foxx (R-NC), the chairwoman of the panel’s higher education subcommittee, commended the Education Department “for what it’s done.”

This was a remarkable reversal, considering that the original intention of the hearing -- which was entitled “Government-Run Student Loans: Ensuring the Direct Loan Program is Accountable to Students and Taxpayers" -- was to bash the Education Department.

How EDMC Went Bad

  • By
  • Stephen Burd
October 20, 2011

[This is the third and final part of our Higher Ed Watch series looking at what's gone wrong at the for-profit college giant Education Management Corporation. To read the first two posts, click here and here.]

For nearly 40 years, Robert Knutson, the founder of Education Management Corporation (EDMC), built up a for-profit higher education company that was focused on doing “everything we can to ensure that students are successful, and our education process is oriented to the needs of our students,” as he told the Wall Street Corporate Reporter in 2002.

But after Goldman Sachs and two other private equity firms acquired Education Management in 2006 for $3.4 billion, they set an entirely different mission for the company: achieving hypergrowth.

To accomplish this goal, the company’s new owners hired a group of executives from the Apollo Group who had been instrumental in the massive expansion of the University of Phoenix earlier in the decade but had run afoul of federal regulators over the tactics they used to achieve that growth. Despite these troubles, the former Apollo officials brought nearly the exact same playbook to EDMC, according to former Education Management employees, the U.S. Department of Justice, and other press reports.

As the Huffington Post reported last week, this new leadership team created a “cut-throat sales culture” that was “laser focused on hitting mandated enrollment targets.” These executives hired thousands of new recruiters and made sure that they knew that their jobs depended on getting students in the door and signed up for loans, even if they knew full well that the students were unqualified for the work and had little chance of succeeding.

"The drive for numbers has created a recruiting staff that could care less about the well-being or success of the students” they bring in, a recruiter for EDMC's South University told the Huffington Post, in the online publication's words. “They’re wolves; they’re hunters,” the recruiter said. “They have one objective: They’re there to make money and get students.”

In retrospect, what’s happened at EDMC should not have come as a surprise. As Goldie Blumenstyk of the Chronicle of Higher Education wrote soon after Goldman’s purchase of EDMC, “When private equity funds do the buying, they do so with an overriding strategy in mind: Acquire the college or company, often with a lot of borrowed money, find ways to make it bigger and more profitable, and sell it at a higher price, either to other private investors or through a public offering."

“Since most private-equity funds are organized as limited partnerships with 10-year lifespans,” she added, “they hope to pull off these sales in five to seven years.”

In other words, firms that do these types of deals are not invested in the long-term health and well-being of the corporations they purchase. Instead, their mission is to build the companies up as fast as they can so they can sell them off and make a killing.

FEBP Sheds Light on How States Used Stimulus Funds to Support Higher Education

  • By
  • Jennifer Cohen Kabaker
October 18, 2011

The State Fiscal Stabilization Fund, a program created by the American Recovery and Reinvestment Act of 2009 to help states maintain state spending for education and other services, provided $39 billion in Education Stabilization funds specifically to support education spending. While most media reports focus on how the funds were used to support K-12 education, little is known about how states used the funds to support higher education.

Today, the Federal Education Budget Project (FEBP), Ed Money Watch’s parent initiative, released a policy paper, The State Fiscal Stabilization and Higher Education Spending: Part 3. This report sheds some light on how states actually used the Education Stabilization funds to support higher education and what will happen to these institutions' budgets in fiscal year 2012 when the funds are no longer available. Findings are based case studies of eight states including Colorado, Louisiana, Massachusetts, Montana, Nevada, North Carolina, Ohio, and Wyoming.

While it is hard to generalize about how states used the funds, we can draw some general conclusions about how the ARRA funds actually affected higher education and what is likely to happen once the funds are no longer available. For example, every state interpreted Department of Education guidance on the funds differently, likely the result of two inherently conflicting priorities outlined in the guidance: institutions were to use the funds to both save and create jobs and to avoid ongoing expenditures.

Guest Post: Ed Dept Must Do a Better Job Helping Borrowers Avoid Default

October 18, 2011

By Leo Kornfeld

The Department of Education recently announced that the national student loan default rate has risen to over 8 percent and we know that this measure provides only a limited view of the troubles that borrowers are having repaying their student loan debt. In the current economy, we can only expect things to get worse unless the Education Department tackles this problem head-on.

Among the defaulters are a large percentage of unemployed college students. It’s bad enough to be unemployed; however, when you add to this difficulty with being classified as a defaulter, you are really in trouble. Defaulting on federal student loans results in a lifetime of financial purgatory -- it destroys your credit, making it impossible to obtain a credit card, car loan, and home loan, and it puts you at risk of having your wages garnished, and your tax refunds intercepted by the IRS.

This disaster however can be avoided because there are options available for low income, unemployed college students and others to avoid going into default on federal loans. However, the Education Department has not done nearly enough to communicate these options so that the borrowers, who are already suffering in this difficult economy, fully understand they have alternatives to facing the lifetime punishment of being classified as a defaulter.

The Transformation of EDMC

  • By
  • Stephen Burd
October 13, 2011

[This is the second part of our Higher Ed Watch series looking at what's gone wrong at the for-profit college giant Education Management Corporation. To read the first post, click here.]

When Todd S. Nelson joined Education Management Corporation as its chief executive officer in January 2007, he said he was attracted to the company because of both its “reputation for quality and doing things the right way” and its enormous potential for growth. Education Management is “in a position to become the preeminent global higher education company,” he told reporters on a conference call announcing his hiring.

To the journalists on the call, this may have sounded like an idle boast. After all, EDMC, with its then-enrollment of 82,000 students, didn’t appear to be any match for Nelson’s former employer, the Apollo Group, which owns the University of Phoenix. As The Chronicle of Higher Education noted at the time, “Apollo is nearly four times the size of Education Management in terms of enrollment (and nearly twice as large by revenue).”

But in the five years since Goldman Sachs and two other private equity firms acquired EDMC for $3.4 billion, and put Nelson at the helm, the company has experienced phenomenal growth, particularly in the exclusively online programs it offers. As we wrote on Tuesday, EDMC’s enrollment doubled from 2007 to 2011 to about 160,000, making it the second largest for-profit higher education company in the country. At the same time, its annual revenue has nearly tripled to a whopping $2.8 billion (nearly 90 percent of which came from the federal student aid programs).

The methods EDMC’s leaders used to achieve this massive expansion, however, have taken an enormous toll on the reputation that the company’s founders worked so carefully to build over nearly four decades. While EDMC was long considered to be one of the best for-profit higher education companies in the business, it is now the target of a multibillion dollar lawsuit brought by the U.S. Department of Justice and half a dozen states, accusing it of defrauding the federal government by defying a federal law that prohibits colleges from compensating recruiters based on their success in enrolling students. Meanwhile, attorneys general in four states – Florida, Kentucky, Massachusetts, and New York – are investigating the company, as is the Department of Education’s Inspector General.

In other words, under the leadership of Todd Nelson and Goldman Sachs, the days when Education Management had a “reputation for quality and doing things the right way” appear to be long in the past.

Wall Street's Pitch to Profit on Federal Student Loans

  • By
  • Jason Delisle
October 12, 2011

The investment banking industry – and its friends in Congress – have cooked up a scheme they are pitching to the “supercommittee” that they say would reduce the federal debt and cut federal spending. Supposedly, the plan would take the government’s $555 billion direct student loan holdings off of its books. In reality, the plan, which would allow the bankers to earn fees on a $555 billion deal, plus $100 billion more every year, would not reduce the debt or cut spending. But that hasn’t stopped Wall Street from trying.

A proposal that could only have been be cooked up by investment bankers is circulating on Capitol Hill. It would refinance the $555 billion direct student loan portfolio with new debt backed 100 percent by the federal government. But this new debt would not be called U.S. Treasury debt, despite the 100 percent guarantee, and therefore not counted as part of the national debt. In other words, the new debt would be used to pay off the old debt (Treasury bonds) that the government issues to finance direct student loans. To be sure, the mechanics of the proposal are more complicated than that, but the effect of the proposal would be to move all outstanding and future student loans from bonds backed 100 percent by taxpayers to another set of bonds backed 100 percent by taxpayers but not counted as part of the national debt.

That wouldn’t be quite so ridiculous of a proposal if it didn’t also increase spending and increase the annual budget deficit. In other words, the phony debt reduction that the proposal is based on would come at a significant cost to taxpayers compared to the status quo.

What’s the Matter with EDMC?

  • By
  • Stephen Burd
October 10, 2011

There was a time not so long ago that Education Management Corporation (EDMC) was considered to be one of the better for-profit higher education companies in the business. The arts schools that it had run since the early 1970s were generally well regarded, and the company seemed to be focused on its long-term success, rather than just its quarterly profits.

Today, EDMC is the target of a multibillion dollar lawsuit brought by the U.S. Department of Justice and half a dozen states, accusing the publicly-traded company of defrauding the federal government by defying a federal law that prohibits colleges from compensating recruiters based on their success in enrolling students. Meanwhile, attorneys general in four states -- Florida, Kentucky, Massachusetts, and New York --are investigating the company, as is the Department of Education’s Inspector General

Among other things, EDMC has been accused of pumping up its enrollment numbers by aggressively recruiting unqualified students, loading them up with debt, and failing to help them find gainful employment in the fields in which they trained. The company has also been charged with cooking the books on the job placement rates that it discloses to students and reports to accreditation agencies and state regulators.

Despite all of this scrutiny, EDMC has been among the most resistant for-profit higher education companies to reforming its practices -- going so far as to quit a lobbying coalition it started after that group began developing a voluntary code of conduct for its members to follow.

So what happened? That question can be answered in two words: Goldman Sachs.

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